A business owner called us about the accuracy of the GPS tracking system we had installed his delivery vans… He explained he had run a report and found a driver that was using his vehicle at 1am, which was not authorized. We explained that the GPS is accurate and did a thorough review of the routes and addresses taken for that driver on the days in question. The reporting showed the driver left from the business at about 6 pm and went to a residential address, a trailer park that was not his home. He got back on the road at 1 am, drove the truck a few miles, then stopped at another address where he stayed until 11am the following morning. He went straight to the office from that residential address. We could clearly see when the vehicle was being turned on and off, the path driven, and how long he stopped at each location. There was no question in the events that had taken place.
The employee in question called us later that day to also inquire about the accuracy of the GPS reporting. Just to verify with a third party, we called the engineers who develop and support the mapping platform, and they confirmed the accuracy of the reporting. The employee still denied ever going to that address and ever driving the vehicle at that time. He stated the GPS was clearly wrong and the vehicle was in his driveway.
The owner of the company requested a meeting with his operations manager, the employee and our company. We went through the days in question once more with the employee there. He knew his job was at stake and continued to question the accuracy, stating he did not ever drive to that location (although the GPS puts him there three other times in the past month). We showed them where the vehicle was started, the ping every 2 minutes while it was driving, and then him staying the night there and driving right back to work the next morning. He continued to insist he was innocent and the GPS must have made up the information.
EcoTrack offered to replace the device, however, the owner said it wasn’t necessary, as they knew the data was correct and the employee was obviously lying to them. In fact, they had reviewed more logs internally and found other times when he was going home for 2 + hours for lunch, and several other infractions, all while being paid on the clock. They decided it was definitely time to let him go as he could simply not be trusted.
All of this was due to the information and real time data provided by the GPS. This was an employee who was stealing from the company. An employee who was using his vehicle and fuel during off hours. An employee who could look his employer in the eye and lie to him without hesitation. These are not the types of employees anyone wants to have. Without the irrefutable information provided by the tracking system reports, the owners may not have discovered this poor behavior and it would have continued to cost them an untold amount of money!